WOS.os
WOS PARTNER NETWORK

Reach Wellness & Healthcare Customers from Laos — Through WOS

WOS connects hospitals, clinics, wellness providers, and related services in Thailand with customers from Laos — helping manage the journey from discovery and booking through pre- and post-service coordination.

Become a Partner
WOS FOUNDING PARTNER PROGRAM

Become a WOS Founding Partner

WOS is opening its first cohort of partners to help build a cross-border Healthcare & Wellness network between Thailand and Laos. Founding Partners get hands-on onboarding and help shaping cross-border service packages with the WOS team.

Benefits
  • No setup fee during the Pilot
  • No monthly platform fee during the Pilot
  • Priority onboarding
  • Help building service packages for Lao customers
  • Partner profile on WOS
  • Opportunity to receive cross-border leads
  • Join the WOS network
01 — Partner Overview

Why Partner with WOS

ACC
🎯

Access the Lao Customer Market

WOS is building a partner network for customers travelling to Thailand for healthcare and wellness services.

REV
💰

Transparent Revenue Model

Clear fee structure, no hidden costs. On-time monthly settlements.

TRU

Build Credibility with WOS Trust Standard

Official certification and listing. Featured in trusted Partner Directory.

MGT
📊

Easy Management via Partner Dashboard

Manage bookings, availability, and reports. Desktop & mobile friendly.

02 — Partner Types

Partner Types

WOS Founding Partner Focus

Phase 1: Clinic & Wellness

WOS is currently focused on clinics, wellness providers, and healthcare providers well-positioned to serve customers from Laos.

🏥HSP

Hospitals

General / Specialty / Medical Centers

General HospitalSpecialty HospitalMedical Center
  • Valid License
  • Specialist Doctors
  • Safety Standards
🏪CLN

Specialty Clinics

Dental / Aesthetic / Eye Care / etc.

DentalAestheticEye CarePhysical Therapy
  • Certified Professionals
  • Standard Equipment
  • Business License
🏨HTL

Hotels & Accommodation

3-5 Star Hotels / Serviced Apartments

3-Star Hotels4-Star Hotels5-Star HotelsServiced Apartments
  • Full Facilities
  • Patient-friendly
  • Cleanliness Standards
🚗TRN

Transport Services

Ambulance / Patient Transfer / VIP Vans

AmbulancePatient TransferVIP VansLimousine
  • Insurance Coverage
  • Professional Drivers
  • Well-maintained Vehicles
🏢COR

Corporate & Investors

Insurance Companies / DMCs / Developers

InsuranceDMCProject DeveloperMedical Consultant
  • Industry Experience
  • Financial Stability
  • Network Support
🌿WEL

Wellness & Spa

Spa / Thai Massage / Holistic Wellness Centers / Detox & Recovery

SpaThai MassageWellness CenterDetox & Recovery
  • Valid Spa/Massage License
  • Trained & Certified Staff
  • Clean & Hygienic Facility
03 — Partnership Process

How Partnership Works

01

Apply

Submit your business and service information to the WOS team.

48 hours
02

Partner Review

WOS reviews your qualifications and discusses your business model.

3-5 days
03

Package Setup

Work together to build service packages for Lao customers.

3-5 days
04

Pilot Agreement

Agree on commercial terms and SLA together.

1-2 days
05

Go Live

Launch on WOS and start receiving leads / bookings.

Immediate
Operating Model

How WOS Works

Traveler
Search Services
Compare Partners
Book via WOS
Receive Service
WOS Quality Check
Payment
Follow-up
  • WOS acts as a trusted intermediary
  • WOS verifies partner information and qualifications before onboarding, and tracks customer feedback
  • Payments are coordinated on the agreed settlement cycle
  • Continuous quality improvement through data & feedback
04 — Benefits

Partner Benefits

Comprehensive Management System

Easy-to-use Partner Dashboard. Self-manage schedules, pricing & promotions.

Schedule ManagementSelf PricingPromotionsBooking History
📢

Marketing & Promotion

Featured in Partner Directory. Promoted via Social Media & Newsletter.

Partner DirectorySocial Media PromotionNewsletter FeatureWOS Trusted Partner Badge
💬

WOS Partner Support

The WOS team coordinates bookings and service delivery within the scope agreed with each partner.

Booking coordinationThai/EnglishLine / WhatsApp contact
📊

Business Reporting & Booking Data

See customer behavior and demand trends, plus sales and booking reports.

Customer InsightsSales ReportsTrend Analysis
🤝

Business Growth

Cross-partner collaboration opportunities. Regional events and networking.

Cross-partner ProjectsRegional EventsNetworkingBusiness Matching
05 — Commercial Terms

Commercial Model

Performance-based Partnership — no setup fee and no monthly platform fee for Founding Partners during the pilot phase. WOS earns a service fee / commission on transactions, per the terms agreed in the Partner Agreement.

Founding Partner Terms
Setup feeNoneFounding Partners, during the Pilot
Monthly platform feeNoneDuring the Pilot
Commission / service feeCharged on actual transactionsPer the terms agreed in the Partner Agreement
Settlement cycleMonthly, within 30 days of billing cycle close
Contract term1 year, auto-renews unless cancelled in advance
Settlement currencyTHB / USD (by agreement)

Full commission and contract terms are set out in the signed Pilot Agreement / MOU.

Fee schedule

Fee schedule by partner type

Partner typeWOS feeBasis
Clinic / Medical Provider15%Charged on services originated through WOS
Wellness / Spa15%Depends on the service and margin
Hotel / Resort12%Suited to hotels with booking volume
Transport15%Sedan / SUV / Van / VIP vehicles
Fitness / Yoga / Activity15%Packages / activities
Healthy Food10%Relatively low margin
Muay Thai / Training15%Short- and long-term packages
Specialist / Consultant10%Professional service fees
WOS Bundled Journey20%+WOS bundles multiple services and manages the journey

Fees may be adjusted based on booking volume, contract length, and partnership model — contact the WOS team for an offer tailored to your business.

06 — MOU / Agreement

MOU & Partnership Agreement

Every WOS partner signs a Memorandum of Understanding (MOU) before going live, clearly defining rights, obligations, and shared operating standards.

Contents

Document includes

  • Scope of partnership and service types
  • Commercial terms and settlement cycle
  • Quality standards and SLA
  • Privacy policy and customer data protection
  • Renewal and termination terms
Process

Signing steps

  1. WOS sends the draft MOU after verification is complete
  2. Both parties review and negotiate terms (if needed)
  3. Sign via e-signature or physical document
  4. Signed MOU is stored in your Partner Dashboard
07 — Responsibilities & SLA

Responsibilities & SLA

A clear split of duties between WOS and partners, with agreed response-time standards.

AreaWOSPartner
Marketing & lead generationSource and pre-screen medical travelersProvide accurate, up-to-date service information
Booking & confirmationOperate the booking platformConfirm or decline booking requests within the agreed window
Service qualityMonitor quality and collect user feedbackDeliver service to the standard agreed in the MOU
PaymentsSettle payments on the agreed cycleIssue correct receipts / accounting documents
Customer dataProtect data per the privacy policyUse customer data only to fulfil bookings made via WOS

Service Level Standards (SLA)

Booking confirmation
Within 4 business hours
Customer inquiry response
Within 24 hours
Urgent case escalation
Within 1 hour
Partner settlement cycle
Within 30 days of billing cycle close
PARTNER CHECKLIST

What Partners Need to Prepare

Company / business informationRelevant licensesService listPricingPhotos of services / venueAvailabilityCancellation policyPrimary contactPayment informationService package for international customers
Start Your WOS Founding Partner Application
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Start your partnership with WOS today. Click below and our team will reach out within 48 hours.

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